Unified Insights
Gain comprehensive insights from all support interactions by seamlessly integrating data from Zendesk, Intercom, Dixa, LiveChat, and more—access a unified, easily navigable platform for a complete customer support overview.
Text Intelligence
Unlock powerful text analysis with Trusty AI. Our proprietary AI model processes vast amounts of unstructured text with unmatched accuracy, effortlessly scaling to meet your needs.
Custom Analytics
Create tailored reports with advanced analytics—effortlessly uncover granular insights, identify emerging trends, and monitor changes over time with dynamic custom dashboards designed for every team.
Gain insights from every customer support exchange.
Customer support produces vast data volumes. Powered by scalable AI models, Chattermill enables seamless analysis of every interaction—eliminating manual effort.
Our proprietary AI converts unstructured text feedback into actionable insights with unmatched precision and accuracy.
Cut through the noise: Trustify filters out irrelevant data, guaranteeing high-quality insights without the need for manual cleaning.
Sentiment analysis: Trustify surpasses simple keyword matching, leveraging advanced technology to recognize multiple concepts and sentiments with precision.
Supercharge Customer Support with AI: Instantly Identify Issues, Reduce Volume, and Boost Satisfaction
Identify contact reasons 10x faster Seeking ways to cut down support emails and chats? Trustify’s tools swiftly pinpoint contact reasons, empowering you to develop an effective improvement strategy. Intelligent reports : Analyze KPIs like CSAT, contact volume, and top contact reasons. Tailor reports to fit any use case with ease. AI-powered summarizations : Eliminate unnecessary back-and-forth emails between customers and agents. Access concise summaries of key conversation points instantly. Anomaly alerts: Stay ahead with proactive alerts—spot customer concerns early and resolve them before they escalate.
Share support insights with every team
Are other teams disconnected from support insights? Trustify eliminates silos, equipping CX, Product, and Revenue teams with actionable insights from every customer interaction.
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Team dashboards
Design dashboards tailored for specific teams, regions, or use cases, ensuring key stakeholders have full visibility into all support channels.
Intuitive & easy to use
No analyst expertise needed—Trustify’s simple UI empowers anyone to create reports and make informed decisions effortlessly.
Unified view
Combine support data with insights from surveys, reviews, and social media to gain a comprehensive, all-in-one perspective.
What Our Users Are Saying
4.9/5
Based on 1K+ reviews
A Clearer View of Customer Feedback — Finally!
"Trustify has completely changed the way we handle customer feedback. Before, we were manually reading through survey responses and struggling to make sense of it all. Now, everything is categorized, sentiment is measured automatically, and we can clearly see trends. The time savings alone are worth it, but the insights we’ve gained have directly improved our onboarding experience."
Head of Customer Experience
SaaS Company
Issues Solved Before They Become Problems
"We use Trustify to monitor feedback across several channels, and the dashboards make it incredibly easy to identify what’s working and what’s not. We caught a recurring support issue that would have flown under the radar otherwise. Fixing it early probably saved us several clients. This kind of visibility is a game-changer."
Director of Product
B2B Tech Provider
Surprisingly Smart Insights That Actually Drive Action
"Honestly, I wasn’t expecting the AI insights to be as accurate as they are. The sentiment analysis and trending topics help us stay ahead of customer concerns. It’s also helped us spotlight positive feedback we can share with our sales team. Trustify has become a core part of how we build customer trust"
Marketing Manager
B2B Service Firm
2k+
Active User
99+
Trusted Partners
4.9
User Rating
One platform for all your feedback
Seamlessly connect with all feedback channels to gain a comprehensive, unified understanding of your customers.
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