Use AI to Listen to Feedback From All Channels
Achieve Meaningful Results That Drive Business Success
Customer Focused Experience
Deliver personalized experiences that build trust, boost satisfaction, and keep your customers coming back.
A Product That People Love
Create intuitive, high-value products that meet real needs and inspire customer loyalty and advocacy.
Higher Market Share
Stand out in competitive markets by consistently delivering value that attracts and retains more customers.
Accelerated growth
Fuel business expansion with data-driven decisions, smart innovations, and a loyal, growing customer base.
Consolidate all your feedback into one place to unlock profound AI-driven insights
Eliminate silos and streamline feedback analysis to gain detailed customer insights swiftly—achieving results within hours instead of days.
Data Listening
Combine, categorize, and evaluate feedback automatically from all sources, regardless of language.
Pattern Detection
Identify emerging patterns without the need to sift through countless comments.
AI Summaries
Receive instant AI-driven summaries that highlight the key themes within feedback data.
An integrated platform where every channel is interconnected for instant interactions with customers.
Trustify: A unified hub for managing all customer interactions seamlessly. Merge e-commerce reviews, social media, chats, surveys, and ticketing systems into a single platform. Address every customer signal, convert feedback into practical insights, and enhance your customer engagement effortlessly.
Integrations
Highlight what truly matters to your customers.
Never miss an issue with real-time alerts and insights
based on what your customers value the most.
Real-Time Alerts: Monitor emerging trends and reasons for customer contacts or negative reviews
Trend Monitoring: Get instantly alerted whenever there’s a significant shift or anomaly in your key metrics.
Improvement Insights: Discover where you need to improve your product, digital journeys, and experiences
Early Detection: Identify issues before they escalate with early warning signals from real-time customer data
Sentiment Tracking: Track sentiment shifts to understand evolving customer expectations and adapt proactively
Insights powered by AI, harnessing data for informed decisions and achieving sustainable growth.
From detailed reviews to intricate social media posts, our CX-driven AI deciphers every customer signal at scale. Built on sophisticated AI models and deep industry insights, it transforms unstructured feedback into actionable intelligence. Reveal hidden preferences, key motivations, and behavioral patterns for a comprehensive 360-degree customer perspective. Equip teams to make informed decisions, improve products, and deliver outstanding experiences that foster growth and loyalty.
All teams united with simplified workflows.
Collaborate seamlessly across teams to foster customer-focused growth. From Product Development to Customer Support, Sales to Fulfillment, our innovative ticketing and notification systems provide real-time risk alerts, route them to the right team, and share comprehensive data insights with all stakeholders. Break down silos, transform data into practical strategies, and elevate product quality, communication, and customer experiences.
What Our Users Are Saying
4.9/5
Based on 1K+ reviews
A Clearer View of Customer Feedback — Finally!
"Trustify has completely changed the way we handle customer feedback. Before, we were manually reading through survey responses and struggling to make sense of it all. Now, everything is categorized, sentiment is measured automatically, and we can clearly see trends. The time savings alone are worth it, but the insights we’ve gained have directly improved our onboarding experience."
Head of Customer Experience
SaaS Company
Issues Solved Before They Become Problems
"We use Trustify to monitor feedback across several channels, and the dashboards make it incredibly easy to identify what’s working and what’s not. We caught a recurring support issue that would have flown under the radar otherwise. Fixing it early probably saved us several clients. This kind of visibility is a game-changer."
Director of Product
B2B Tech Provider
Surprisingly Smart Insights That Actually Drive Action
"Honestly, I wasn’t expecting the AI insights to be as accurate as they are. The sentiment analysis and trending topics help us stay ahead of customer concerns. It’s also helped us spotlight positive feedback we can share with our sales team. Trustify has become a core part of how we build customer trust"
Marketing Manager
B2B Service Firm
2k+
Active User
99+
Trusted Partners
4.9
User Rating
Satisfied customers drive revenue, while dissatisfied ones reveal often-overlooked opportunities. Together, they ignite sustainable growth.
From detailed reviews to intricate social media posts, our CX-driven AI deciphers every customer signal at scale. Built on sophisticated AI models and deep industry insights, it transforms unstructured feedback into actionable intelligence. Reveal hidden preferences, key motivations, and behavioral patterns for a comprehensive 360-degree customer perspective. Equip teams to make informed decisions, improve products, and deliver outstanding experiences that foster growth and loyalty.
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One platform for all your feedback
Seamlessly connect with all feedback channels to gain a comprehensive, unified understanding of your customers.
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Ans: Trustify is a B2B customer feedback analytics platform. It’s designed for companies (not individual consumers) that want to systematically gather and analyze customer opinions (reviews, survey comments, ratings). By turning feedback into clear insights, Trustify helps businesses improve products and customer satisfaction. Reviews matter greatly in B2B: for example, 92% of B2B buyers say they are more likely to buy after reading a trusted review. By using Trustify, your company can harness customer feedback to make better decisions.
Ans: Trustify integrates with your feedback channels (e.g. survey tools, support systems) and collects customer comments in real time. We use AI-driven analysis to measure sentiment and trends. Our platform automatically categorizes feedback, highlights common issues, and tracks changes over time. Clients receive dashboards and reports with actionable recommendations (e.g. frequently mentioned issues, sentiment scores). In short, Trustify turns qualitative feedback into quantifiable insights so you can act quickly. Gartner expects over 75% of organizations to use real-time feedback systems by 2025, reflecting the industry shift toward this approach
Ans: Trustify helps improve customer experience and retention. For example, even a 1% increase in satisfaction can boost retention by 5%. By listening to feedback, companies identify pain points early and address them before customers churn. Our analysis saves time (no manual sorting of comments) and leads to better products and happier customers. Using Trustify can also highlight positive feedback to amplify good news internally and externally.
Ans: Trustify works with common business tools. You can feed in reviews and survey data from platforms like Google, Zendesk, or Salesforce, and we can export reports to spreadsheets or send alerts to Slack/email. (Specific integrations depend on your plan.) We make it easy to collect feedback from the tools your team already uses.