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What is Trustify and who is it for?
Trustify is a B2B customer feedback analytics platform. It’s designed for companies (not individual consumers) that want to systematically gather and analyze customer opinions (reviews, survey comments, ratings). By turning feedback into clear insights, Trustify helps businesses improve products and customer satisfaction. Reviews matter greatly in B2B: for example, 92% of B2B buyers say they are more likely to buy after reading a trusted review. By using Trustify, your company can harness customer feedback to make better decisions.
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How does Trustify work?
Trustify integrates with your feedback channels (e.g. survey tools, support systems) and collects customer comments in real time. We use AI-driven analysis to measure sentiment and trends. Our platform automatically categorizes feedback, highlights common issues, and tracks changes over time. Clients receive dashboards and reports with actionable recommendations (e.g. frequently mentioned issues, sentiment scores). In short, Trustify turns qualitative feedback into quantifiable insights so you can act quickly. Gartner expects over 75% of organizations to use real-time feedback systems by 2025, reflecting the industry shift toward this approach.
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What are the benefits of using Trustify?
Trustify helps improve customer experience and retention. For example, even a 1% increase in satisfaction can boost retention by 5%. By listening to feedback, companies identify pain points early and address them before customers churn. Our analysis saves time (no manual sorting of comments) and leads to better products and happier customers. Using Trustify can also highlight positive feedback to amplify good news internally and externally.
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What integrations does Trustify offer?
Trustify works with common business tools. You can feed in reviews and survey data from platforms like Google, Zendesk, or Salesforce, and we can export reports to spreadsheets or send alerts to Slack/email. (Specific integrations depend on your plan.) We make it easy to collect feedback from the tools your team already uses.
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How is Trustify priced?
Pricing is typically subscription-based (monthly or annual), often per-user or per-data volume. We offer several plans to fit different team sizes and needs. Contact our sales team or visit the Pricing page for details. We may offer a free trial or demo so you can evaluate the platform before committing.
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How does Trustify protect my data?
We take data privacy seriously. Trustify does not sell or trade any feedback or personal data. All customer data is kept confidential and used only to generate reports for that customer. We employ encryption (HTTPS/TLS) for data in transit and secure storage for data at rest, in line with GDPR recommendations. Trustify’s systems are hosted on secure servers with restricted access. We comply with Morocco’s CNDP regulations (Law 09-08), meaning we process personal data only with proper consent and purpose. In the future we will also meet GDPR standards for international clients. You, as our customer, retain all ownership rights in your data, and we only use it under your direction.
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Will my data stay in Morocco or Europe?
While our company is based in Morocco, Hostinger’s data centers are often located in Europe or the US. If your data is stored outside Morocco, we ensure compliance with CNDP rules: cross-border transfers are done only with client consent and any required CNDP authorization. This protects your data under applicable laws.
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What rights do individuals have?
Any person whose personal data appears in feedback (such as a named reviewer) has legal rights under Moroccan law. These include the right to access their data, correct inaccuracies, delete their data (if processing isn’t lawful), or object to processing. (These are similar to GDPR rights.) If such requests arise, Trustify will assist your company in responding promptly.
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Is Trustify only for large companies?
No – Trustify serves companies of all sizes, as long as they collect customer feedback. We work with startups up to enterprises. Our scalable platform can adapt to your data volume and team size.
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