Analyze feedback from social media sites
Forget the hassle of manually sorting through endless mentions, comments, and hashtags. Trustify’s advanced AI models efficiently process vast amounts of social feedback at scale, delivering precise insights.
Social media monitoring: Connect Facebook, Instagram, or TikTok to Trustify, enabling your teams to seamlessly analyze all social comments and messages.
Trusty AI: Our proprietary AI converts unstructured text feedback into actionable insights with unmatched precision and accuracy.
Sentiment analysis: Trustify leverages advanced theme detection technology to assess the sentiment of all social media mentions, delivering deeper insights.
Identify the early warning signs
Trustify helps you detect sudden shifts in sentiment before they escalate, allowing you to quantify trends and take action before a potential crisis unfolds.
Granular insights: Trustify transforms feedback into precise, actionable data—highlighting the insights that truly matter.
Powerful reports: Dive deep into feedback drivers across categories like Ease of Use, Navigation, Security, and more.
Gen-AI capabilities: Leverage Gen-AI to summarize calls and emails, swiftly identifying user pain points and feature requests.
Track competitors’ moves
Stay ahead by analyzing competitors’ social media activity. Trustify helps you pinpoint their strengths and weaknesses, leveraging insights from their successes and missteps to refine your product and marketing strategy.
Competitive reports: Keep a close watch on competitors’ social media activities, track emerging trends, and identify shifts in sentiment with Trustify’s powerful analytics.
Benchmarking: Compare your performance against competitors across key themes like Brand, Delivery Speed, and App Experience for strategic positioning.
Insights sharing: Effortlessly generate and distribute reports to your team using Trustify’s scheduling and export features, ensuring seamless collaboration.
What Our Users Are Saying
4.9/5
Based on 1K+ reviews
A Clearer View of Customer Feedback — Finally!
"Trustify has completely changed the way we handle customer feedback. Before, we were manually reading through survey responses and struggling to make sense of it all. Now, everything is categorized, sentiment is measured automatically, and we can clearly see trends. The time savings alone are worth it, but the insights we’ve gained have directly improved our onboarding experience."
Head of Customer Experience
SaaS Company
Issues Solved Before They Become Problems
"We use Trustify to monitor feedback across several channels, and the dashboards make it incredibly easy to identify what’s working and what’s not. We caught a recurring support issue that would have flown under the radar otherwise. Fixing it early probably saved us several clients. This kind of visibility is a game-changer."
Director of Product
B2B Tech Provider
Surprisingly Smart Insights That Actually Drive Action
"Honestly, I wasn’t expecting the AI insights to be as accurate as they are. The sentiment analysis and trending topics help us stay ahead of customer concerns. It’s also helped us spotlight positive feedback we can share with our sales team. Trustify has become a core part of how we build customer trust"
Marketing Manager
B2B Service Firm
2k+
Active User
99+
Trusted Partners
4.9
User Rating
One platform for all your feedback
Seamlessly connect with all feedback channels to gain a comprehensive, unified understanding of your customers.
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